Privacy Policy

Last updated: October 7, 2026

This policy explains what personal information Prosper Health Clinics collects through https://prosperhealth.clinic, why we collect it, who else sees it, and how long we keep it.

1. Who we are

Prosper Health Clinics
5228 Lovers Lane, Suite 110
Portage, MI 49002
Email: info@prosperhealth.clinic
Phone: 269.312.8648

This website was built and is maintained for us by WebCentersUSA (https://WebCentersUSA.com).

2. Information you give us

When you submit a form on this site, we collect the information you type into it. This site has three forms:

Contact (on the home page and the Contact page): your name, company, phone number, email address, subject, the services you are interested in, and your message.
Request an Intake Packet: your name, email address, phone number, and the services you are interested in.
Write a Testimonial: your name, email address, and the testimonial you write.

We collect this only because you chose to send it to us. Please do not include medical information in a form; we will discuss your health with you directly. We do not require you to create an account, and we do not buy contact information from anyone else.

3. Information collected automatically

This site uses Google Analytics 4, a service provided by Google, to understand how many people visit, which pages they read, and which sites they arrived from. Google Analytics sets cookies in your browser and receives your IP address, your approximate location (usually city level), your browser and device type, and the pages you view.

We also record when a form is successfully submitted, as a count. That record contains no name, email address, phone number or message text — only the fact that a submission happened, so we can tell which pages and channels bring us enquiries.

Google’s own handling of this data is described in Google’s Privacy Policy. You can prevent Google Analytics from collecting your visit entirely by installing Google’s opt-out browser add-on.

Some pages show content from other services, which receive your IP address and browser details when the page loads: the map on our Contact page comes from Google Maps, the videos in our blog come from YouTube (also Google), and the site’s typefaces are loaded from Google Fonts. Google Maps and YouTube may set their own cookies under Google’s privacy policy.

This site also sets two cookies of its own on every visit. A session cookie lets the site tell one visit apart from the next while you move between pages. A security cookie lets our forms check that a submission really came from this site and not from somewhere else. Both are set by the software the site runs on, contain no personal information, are not shared with anyone, and expire a couple of hours after your last page view.

Our web host also keeps standard server access logs, which include IP addresses and requested pages. These are ordinary hosting records used for security and troubleshooting.

4. What we do with it

We use what you send us to answer your enquiry, send you an intake packet you ask for, provide the services you ask about, and keep a record of our correspondence. A testimonial you send may be published on this site with your name; tell us in your message if you would rather it was not. We use the analytics data to improve the website.

We do not sell your personal information. We do not share it with advertisers, and we do not use it to send you marketing you did not ask for.

5. Who else sees it

A form submission on this site is first checked for spam (see below), then reaches three places:

Our own mailbox — the message is emailed to us at info@prosperhealth.clinic, hosted by our email provider.
WebCentersUSA — WebCentersUSA builds and maintains this website, and receives a blind copy of every submission. They keep this copy as an independent record so that a message which fails to arrive in our mailbox can still be recovered and answered. They do not use it for any other purpose and do not share it.
This website’s server — each submission is also written to a log file on the server that hosts this site, described in section 6.

Spam checking

Before a submission is delivered, it is checked by CleanTalk, an anti-spam service run by CleanTalk Inc. The check sends CleanTalk the email address, name and IP address of the sender and the text of the message, and CleanTalk answers whether the submission looks like spam. CleanTalk keeps what it receives for a short period under its own privacy policy at cleantalk.org/privacy.

A submission CleanTalk flags as spam is not delivered to our mailbox. A copy marked as caught goes to WebCentersUSA’s archive instead, so a genuine message caught by mistake can still be found and answered. If you sent us something and heard nothing back, email info@prosperhealth.clinic and we will look for it.

Beyond that, we disclose personal information only where the law requires it, or where it is necessary to protect our rights or someone’s safety.

6. How long we keep it

Submission log on the server: 365 days. Entries older than a year are deleted automatically.
Emails in our mailbox, and the WebCentersUSA copy: kept while they are useful for the business relationship, then deleted.
Google Analytics: retained under the retention period set in our Analytics property. Analytics data is aggregated and is not used to identify you personally.

7. Your choices

You can ask us to send you a copy of the personal information we hold about you, correct it if it is wrong, or delete it. Email info@prosperhealth.clinic and we will respond.

Deleting the submission log entry and the emailed copies removes our record of your enquiry, so we may not be able to continue a conversation already in progress. We will say so if that applies.

Most browsers let you block or delete cookies through their settings. Blocking cookies stops Google Analytics from recognising your visit. It also stops our forms from working, because they rely on the security cookie described in section 3. Every other page reads normally.

8. Children

This site is not directed at children under 13, and we do not knowingly collect their personal information. If you believe a child has sent us information, email info@prosperhealth.clinic and we will delete it.

9. Changes to this policy

If we change how we collect or use personal information, we will update this page and change the “Last updated” date at the top.

10. Contact us

Questions about this policy, or about information we hold: